Privacy Policy

1. Personal data we collect and how

We collect the following in order to handle enquiries and sample requests.

• Sample requests — company name, contact name, phone, email, shipping address, materials and quantities of interest, application, notes
• Quotation and partnership enquiries — company name, contact name, phone, email, message
• Showroom bookings — company name, contact name, phone, preferred date and time, number of visitors, materials to prepare

Data is collected only when a visitor voluntarily submits one of the enquiry forms on this website. There is no membership registration, and we do not collect information that the visitor has not entered.

2. Purpose of processing

• Dispatching free samples and advising on delivery status
• Preparing quotations, advising on products and specifications, responding to partnership enquiries
• Arranging and preparing showroom visits
• Follow-up communication where an enquiry leads to business

We do not use personal data for any other purpose, and separate consent is obtained before sending any marketing communication.

3. Retention period

Personal data is destroyed without delay six months after the purpose of processing has been fulfilled, unless a longer period is required by applicable law.

If you ask us to delete your data, we will do so immediately even within that period.

4. Provision to third parties

We do not provide personal data to third parties, except where lawfully requested by an investigative authority under due process.

Recipient details (name, address, phone) may be passed to a courier to the extent necessary to deliver samples or documents.

5. Outsourcing and overseas transfer

We engage the following processor to operate this website, and the data is stored on servers outside Korea.

a. Processing consignment

b. Overseas transfer of connection data

Your connection data may be transferred overseas when the following services are used. The personal data you enter in an enquiry form is not transferred to them.

You may refuse the overseas transfer of your personal data. To refuse transfer via the enquiry form, please contact us by phone or email instead — this places no limit on the assistance we can provide. Transfer of connection data may be refused using the opt-out described in section 9, or by blocking cookies and scripts in your browser.

6. Your rights and how to exercise them

You may at any time request access, correction, deletion, or suspension of processing of your personal data. Contact us in writing, by phone or by email at the details below and we will act without delay and inform you of the outcome.

If you act through a representative, please submit a letter of authority.

7. Destruction of personal data

Personal data is destroyed without delay once the retention period has passed or the purpose has been fulfilled.

• Electronic files — permanently deleted by means that prevent recovery
• Printed material — shredded or incinerated

8. Security measures

• The number of staff handling personal data is kept to a minimum and they receive regular training
• Encrypted transmission (HTTPS) is applied across the website and all enquiry forms
• Access to the administration screen where submissions are stored is restricted to designated accounts
• Material containing personal data is stored separately and may not be taken off site

9. Cookies and automatic collection

We operate the following automatic data collection tools to understand how this website is used.

a. Google Analytics

The data is used only in aggregate form and is not used to identify individuals.

How to opt out — install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout ↗). Opting out does not affect your use of this website.

b. Other third-party services that may set cookies or receive connection data

• Google Fonts — connection information may be passed to Google LLC (United States) when screen fonts are loaded
• Google Maps — Google LLC (United States) may set cookies when the location map on the About page is displayed
• Kakao Postcode Service — connection information is passed to Kakao Corp. (Korea) only when you use the address lookup button on an enquiry form. The address you select is entered into our form only and is not stored separately
• GitHub and Google Sheets — connection information may be passed to GitHub, Inc. (United States) and Google LLC (United States) when stock availability data is loaded

c. How to refuse cookies

You may refuse cookies in your browser settings. Doing so may limit the map display and the address lookup feature, but does not otherwise affect use of the site.

d. Saved colours

The “saved colours” feature stores the colour codes you select in your own browser only; nothing is sent to our servers. It contains no information that identifies an individual and is removed when you clear your browser data.

10. Data protection officer

The following person is responsible for personal data processing and for handling complaints and remedies.

11. Remedies

For advice or dispute resolution regarding personal data, you may contact the following bodies in Korea.

• Personal Information Dispute Mediation Committee — 1833-6972 · www.kopico.go.kr
• Privacy Infringement Report Centre — 118 · privacy.kisa.or.kr
• Supreme Prosecutors' Office, Cyber Investigation — 1301 · www.spo.go.kr
• National Police Agency, Cyber Bureau — 182 · ecrm.police.go.kr

12. Changes to this policy

This privacy policy takes effect on 2026년 9월 17일. If it changes due to legislation or changes in our service, we will announce the change on this website at least seven days before it takes effect.